Shipping policy

.policy-wrap { max-width: 780px; margin: 0 auto; padding: 2rem 0; font-family: sans-serif; color: #1a1a1a; } .page-title { font-size: 28px; font-weight: 600; margin: 0 0 0.25rem 0; } .page-sub { font-size: 14px; color: #888; margin: 0 0 2.5rem 0; } .badge { display: inline-flex; align-items: center; gap: 6px; font-size: 12px; font-weight: 600; padding: 5px 14px; border-radius: 6px; margin-bottom: 1.25rem; letter-spacing: 0.03em; text-transform: uppercase; } .badge-shipping { background: #e8f3ff; color: #1a6bbf; } .badge-returns { background: #fff0f0; color: #c0392b; } .section-card { background: #fff; border: 1px solid #e8e8e8; border-radius: 12px; padding: 1.5rem 1.75rem; margin-bottom: 1.25rem; } .section-title { font-size: 17px; font-weight: 600; color: #1a1a1a; margin: 0 0 1rem 0; } .row { display: flex; justify-content: space-between; align-items: flex-start; padding: 10px 0; border-bottom: 1px solid #f0f0f0; gap: 2rem; } .row:last-child { border-bottom: none; padding-bottom: 0; } .row-label { font-size: 14px; color: #888; flex-shrink: 0; min-width: 140px; } .row-value { font-size: 14px; color: #1a1a1a; text-align: right; } .divider { height: 1px; background: #f0f0f0; margin: 2rem 0; } .notice { background: #fff5f5; border-left: 3px solid #c0392b; border-radius: 0 8px 8px 0; padding: 1rem 1.25rem; margin-top: 1.25rem; } .notice p { margin: 0; font-size: 14px; color: #c0392b; line-height: 1.7; } .notice p + p { margin-top: 0.5rem; }

Please read carefully before placing your order.

🚚 Shipping & Pickup

Canada — Local Pickup

Pickup window Within 72 hours of payment confirmation
Payment required Order must be paid in full before pickup
Pickup location Details provided in your order confirmation

Shipping — Canada

Estimated delivery 3–5 business days
Processing time May vary during busy or high-volume periods
Tracking Provided once your order has shipped
Delays We will notify you if timelines change due to high demand
âš  Returns & Refunds

Return Policy

All sales Final — no refunds or exchanges
Exception Carrier-damaged items only (sign, board, or product)
Reporting window Must be reported within 48 hours of delivery with photo evidence
How to report Contact us via the email in your order confirmation

All Sales Are Final. We do not accept returns, provide refunds, or offer exchanges for any reason other than confirmed carrier damage to your item.

If your order arrives damaged by the carrier, photograph the packaging and product immediately and reach out to us — we will take care of it.